#SYSTEM SHUTDOWN WITH IP MESSENGER SOFTWARE#

If the hardware connections are correct and the appliance is powered on but you cannot connect using the CLI or web UI, you may be experiencing bootup problems.

#SYSTEM SHUTDOWN WITH IP MESSENGER SOFTWARE#

You should still perform some basic software tests to ensure complete connectivity. If any of these checks solve the problem, it was a hardware connection issue. You can also enable an interface in CLI, for example: If the status is down (down arrow on red circle), click Bring Up next to it in the Status column. In the web UI, select Status > Network > Interface and ensure the link status is up for the interface.

Connect the FortiWeb appliance to different hardware to see if that makes a difference.

Change the cable if the cable or its connector are damaged or you are unsure about the cable’s type or quality.Ensure there are connection lights for the network cables on the appliance.

Ensure the network cables are properly plugged in to the interfaces on the FortiWeb appliance.If there is no traffic flowing from the FortiWeb appliance, it may be a hardware problem. Under normal circumstances, you should see a new attack log entry in the Attack Log widget of the system dashboard. For example, to see whether directory traversal attacks are being logged and/or blocked, you could use your web browser to go to: To verify, configure FortiWeb to detect the attack, then craft a proof-of-concept that will trigger the attack sensor. If you run a test attack from a browser aimed at your web site, does it show up in the attack log?.If your network utilizes secure connections (HTTPS) and there is no traffic flow, is there a problem with your certificate?.Is there a server policy applied to the web server or servers FortiWeb was installed to protect? If it is operating in reverse proxy mode, FortiWeb will not allow any traffic to reach a protected web server unless there is a matching server policy that permits it.One of your first tests when configuring a new policy should be to determine whether allowed traffic is flowing to your web servers. You can save time and effort during the troubleshooting process by checking if other FortiWeb administrators experienced a similar problem before. Online campus (tutorials and training materials)Ĭheck within your organization.Knowledge base (technical support articles).Technical documentation (references, installation guides, and other documents).the Release Notes provided with your firmware.Recommended solutions vary by the type of issue. Troubleshooting > Solutions by issue type Solutions by issue type

System shutdown with ip messenger